Shipping policy

Shipping Policy

Thank you for shopping with us.

Order Processing

  • All orders are processed and dispatched within 48 hours of successful payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been dispatched, you will receive a shipping confirmation email or SMS with tracking details.

Delivery Timeline

  • Standard delivery is completed within 5 working days from the date of dispatch.

  • Delivery timelines may vary depending on your location, weather conditions, courier service availability, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, a tracking link and tracking number will be shared with you via email or SMS so you can monitor your shipment's progress.

Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including natural disasters, public holidays, or courier operational issues. We appreciate your patience and understanding.

Incorrect Address

Please ensure that your shipping address and contact details are accurate when placing your order. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete address information.

Contact Us

If you have any questions regarding your shipment or need assistance with your order, please contact our customer support team. We will be happy to assist you.